Joe Martin

Author Bio

Currently the VP of marketing at CloudApp with over 15 years of digital marketing experience. He has an M.B.A. from the University of Utah, and executive education in Entrepreneurship from Stanford.

Articles written by Joe Martin

5 customer experiences you have to nail as a brand

We’ve all had the familiar Amazon experience. We navigate, click, and magically two days later our laundry detergent arrives. They truly are the master of retail experience, but just the other day I...

10 min read

Top Tips for Leading Remote Teams

Remote work is all the craze these days. Recent data from CloudApp shows that 1 in 4 employees work from home at least once a week. Moreover, the majority of Gen Zers work remotely at least once a wee...

11 min read

Featured posts

New research: Understanding world issues through the experiences of those who are living them

This week global decision-makers will gather in Davos for the 50th Annual Meeting of the World Econo...

By Steven Snell

New Research: The ROI of Customer Experience

The XM Institute recently published a new report, The ROI of Customer Experience, 2019. It examines ...

By Bruce Temkin

Product updates: XM is now more streamlined, intelligent, and mobile

Picture a future where you’re able to move beyond legacy data measurement to an experience-centere...

By Julie Larson-Green

The future of EX: 20 predictions for 2020

Our team of EX Scientists have donned their soothsayer hats to see what’s coming around the corner...

By Catherine Thurtle