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October 26 // 10 AM PT
1-Hour digital event

The inspiration & innovations that are making
business more human

KEYNOTE
Malcolm Gladwell

New York Times Bestselling Author



KEYNOTE
Malcolm Gladwell

New York Times Bestselling Author

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Join us here for the event on October 26!


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You're registered for the XM Innovation event. Watch live now!


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Sessions and event resources

Bruce Temkin

Bruce Temkin

Three essential ingredients for leading through uncertainty

Kim Billeter with Ben Granger

Kim Billeter with Ben Granger

Insights for thriving in the next downturn

eBook

eBook

The XM playbook for leading through uncertainty

eBook

eBook

Making the case for Customer Experience in times of uncertainty

eBook

eBook

Employee Experience in times of uncertainty

Event resources

eBook

eBook

The XM playbook for leading through uncertainty

eBook

eBook

Making the case for Customer Experience in times of uncertainty

eBook

eBook

Employee Experience in times of uncertainty

New tools to understand
the hearts and minds
of customers & employees

  • Uncover the impact investing in the employee experience has on your customers
  • Create deeper connections in customer service with improved customer data and new tools to support
  • Design authentic digital experiences in real-time with more ways to listen and understand customers

Speakers

Stephanie Mehta

Stephanie Mehta

CEO | Former Editor-in-Chief of Fast Company

Mansueto Venture

Dr. Sebastian Projahn

Dr. Sebastian Projahn

Head of People Analytics and Insights

Adidas

Zig Serafin

Zig Serafin

CEO

Qualtrics

Brad Anderson

Brad Anderson

President, Products and Services

Qualtrics

Michel Feaster

Michel Feaster

CPO, Research

Qualtrics

Ellen Loeshelle

Ellen Loeshelle

Director, Product Management

Qualtrics


Lineup

TBA

Zig Serafin, Qualtrics

TBA

Brad Anderson, Qualtrics

TBA

Dr. Sebastian Projahn

TBA

Ellen Loeshelle

How listening with intent powers human experiences

A conversation with Malcolm Gladwell and Stephanie Mehta

TBA

Michel Feaster


Frequently asked questions


The XM Innovation event is an one-hour digital exprience taking place on October 26. You'll see the newest tools from Qualtrics helping businesses understand the hearts and minds of customers & employees, hear from brands on how they're innovating on the XM Platform, and get insights on connecting through deep listening in a conversation between Malcolm Gladwell and Stephanie Mehta.
XM innovation will be less than 1 hour.
Yes. If you're registered for the event, you'll be able to come back and watch it again on demand at https://www.qualtrics.com/xm-innovation/2022/. After the event, we'll also email you a link so that you can rewatch, share with your network, and keep learning.
To bring the XM Innovation event to our global audience, we're hosting four sessions across different time zones. If you'd prefer to tune in to a different session from the one listed above, please use the links below to register for your preferred time zone:
AMR | Oct 26 at 10A PT | Register now
LAC | Oct 27 at 10A CT | Register now
EMEA | Oct 26 at 2P GMT | Register now
APAC | Nov 3 at 2P AEDT | Register now
The content for the XM Innovation event will be in English, with subtitles available for the following languages:
+ English
+ Portuguese
+ Spanish
+ Japanese
+ German
+ French
+ Dutch
+ Italian
+ Korean
+ Chinese
+ Thai
+ Arabic
Click on the CC button in the video player bar to enable closed captioning. To change the language from the default English subtitles, click on the gear icon to the right, and select from the available languages in the "Captions" drop-down
On the right-hand side of your screen, you should see a vertical black button that says “Feedback / Support.” Please click this button and answer the questions to submit a request. If you do not see this black button, please refresh your page and wait 30 seconds.
Please refresh your browser, ensure the video is playing and verify the video is unmuted. If you are still having issues, please use our Feedback/Support system on the right hand side of your screen.