IntroductionWith Translate Survey, you can add multiple languages to a single survey. Each participant will see the survey in a language they are comfortable with, and because there is just one survey containing all translations, all results will come back into the same data set. On this page you will learn about the methods available for translating your survey, how to specify which language each participant sees, and how to analyze data for a translated surveys.
Using Translate SurveyTranslate Survey can be accessed in the Advanced Options menu of the Edit Survey tab. Translate Survey is divided into two halves. On the left, you’ll see your Base Language, or the language your survey was originally written in. The first time you open Translate Survey, the right half of the screen will be blank, with the option to Add Language. Click Add Language, and from the menu that appears, select any translations you would like to add to your survey. At any point, you may switch which language you are working on by clicking the language drop-down menu that appears in place of the Add Language button. The right half of the screen will now include text for one of your new languages. To start out, the text will be the same as the text in your base language. Click on this text to type in or paste in a translation. To switch between questions, use the arrows on the top right of Translate Survey. At any point, you may check the status of all translations by clicking the Translation Overview grid on the top right of Translate Survey.
Automatic TranslationTo speed up your survey development process, you can pre-populate your survey with an automatic machine-generated translation. This is done by clicking the percentage completed button on any untranslated question. Because machine translations are prone to error, we don’t recommend using this as the final translation you share with participants. Rather, this can save time when working with a professional translator, as they will only need to clean up this existing translation rather than starting from scratch.
Import TranslationFor some third-party vendors helping you with translations, they may prefer to work in a spreadsheet or in XML rather than typing the translation directly into Qualtrics.
To export a translation file:
- Next to either the base language or the translated language, click the Export Translation button.
- Select a Format for the file and which Languages to export, and click Download.
- Open the file in your preferred editor. Unicode Text (Excel) will open in a text editor by default. To open it in Excel:
- From the File menu of Excel, select Open.
This step may appear differently depending on the version of Excel you are using.
- Select the file you’ve just downloaded.
Depending on your version of Excel, you may need to select to show all file types, as highlighted above, before your file will appear.
- A Text Import Wizard will appear. On the first step, select Delimited.
- On the second step, select Tab as the delimiter.
- On the third step, make no changes, and select Finish.
- From the File menu of Excel, select Open.
Using the Downloaded Translation FileUnicode Text (Excel) and Unicode CSV both have the following layout in Excel: In these files, a row is provided for each item to be translated, with a column for each language downloaded. XML can be opened in your preferred text editor, and will have the following layout: In XML, an element is provided for each item to be translated. A child element is provided for each language downloaded.
To import a translation file:
- Next to any question in any language on the translation portion of Translate Survey, click the Upload Translation button.
- Select the file you would like to import.
- A preview of the imported text will appear. Once you’ve verified this is correct, click Import.
Paid Translation ServicesIf you don’t have the resources for your own professional translation, consider using our Paid Translation service. With this service, your survey is translated and reviewed by two native speakers of the language to ensure accuracy. The translation is then uploaded into your account, with no extra work needed on your end.
Specifying the Participant LanguageOnce your survey is translated, how do you ensure participants see it in the appropriate language? Qualtrics provides the following four options for this.
Automatic Language DetectionWhen a participant starts your survey, Qualtrics will check their web browser settings to see which language they use to browse the internet. If your survey is translated to this language, this translation will automatically be used.
Surveys taken on this web browser will load in Spanish, if a Spanish translation was provided.Automatic language detection will place most participants in the correct translation with no work needed on your end.
Specifying Language in a PanelIf you know your participants’ languages ahead of time, rather than relying on automatic language detection, you can upload this information as part of your Panel, in a column titled Language. In the language column, you’ll insert the appropriate language code for each participant, as outlined below.
Creating a Survey Link for Each LanguageIf you are distributing your survey anonymously, you can still specify each participant’s language by creating a survey link for each language. To do this, take the Anonymous Survey Link, and add &Q_Language= to the end, followed by the appropriate language code from the table above. The newly constructed link will look like this:
Note that the above link is just an example and does not lead to an actual survey, were it a true link then, when accessed, the survey would display in the indicated language.
Participant Language SelectionSome participants may want to take the survey in a language other than the one selected for them. On the top right of any translated survey, participants will have the opportunity to switch to a new language.
Custom Content for Each LanguageOn certain studies, you may have survey questions reserved for a specific language. For example, a question asking participants to rate you with a letter grade may only make sense in English speaking countries. Qualtrics stores the language participants are using to take the survey in an Embedded Data field named Q_Language. Q_Language can be used in Display Logic and Branching to ensure participants only see questions appropriate for their language.
A question with this Display Logic would only show for English-speaking participants.
Data Analysis for Translated SurveysData from all languages will flow back into the same data set for easy reporting. Qualtrics tracks what language participants used to take the survey and this information is stored in an Embedded Data field called Q_Language. To have this information reported in your results along with the survey questions, add an Embedded Data field to your Survey Flow named Q_Language. In the results, Q_Language will be reported along with your survey questions. Q_Language can also be used for filtering survey results, either in a report, or for downloading data.
A report with this filter would only include English-speaking participants.