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Enabling and Disabling Jobs

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About Enabling and Disabling Jobs

Qtip: A “Manage Jobs” or “Administer Connectors” permission level is required to perform this action.
You can temporarily enable or disable a job at any time.
Qtip: Most jobs execute based on the job’s specified execution schedule. However, there are a few exceptions: XM Discover Link jobs cannot be scheduled but can be enabled or disabled. Ad-hoc file upload jobs cannot be scheduled, and cannot be enabled or disabled.
Qtip: Ad-hoc upload jobs are automatically disabled and removed once a job is executed.

Enabling and Disabling a Job

  1. Sign in to Connectors.
  2. Make sure that the JOBS tab is selected.
    Make sure that the JOBS tab is selected. Find the job that you wish to disable using filters or search.
  3. Find the job that you wish to disable using filters or search.
    Qtip: Running jobs have an In Progress status.
    Running jobs have an In Progress status
  4. Toggle on the Enabled option next to the job.
    Turn on the Enabled option next to the job.
Qtip: Turn off the Enabled option to disable the job.
Qtip: The Enabled toggle that lets you temporarily disable or enable a job is only available for jobs that pull data incrementally. It is not available for one-time data pulls. When you retrieve data for a disabled job, the job remains disabled. Disabled jobs don’t run on schedule.