• Deutsch
  • English/US
  • English/AU & NZ
  • English/UK
  • Français
  • Español/Europa
  • Español/América Latina
  • Italiano
  • 日本語
  • Português
  • Login
  • Support
  • Products
  • Solutions
  • Company
  • Customers
  • Resources
  • Support
  • Login
Request Demo
Products
  • Customer Experience
  • Overview
  • NPS
  • Digital CX
  • Customer Analytics
  • Brand Experience
  • Overview
  • Brand Tracking
  • Ad Testing
  • Employee Experience
  • Overview
  • Employee Engagement
  • 360° Feedback
  • Employee Pulse
  • Product Experience
  • Overview
  • Pricing Research
  • Market Segmentation
  • Concept Testing
  • Research Core
  • Overview
  • Survey Software
  • Panel Management
  • Conjoint Analysis
  • Research Services
  • Overview
  • Online Sample
  • XM Platform
  • Platform Security
  • Qualtrics iQ
  • Overview
  • Predict iQ
  • Text iQ
  • Stats iQ
  • Driver iQ
  • XM Directory
  • Expert Review
What is Experience Management?
Learn More
Solutions
  • XM Solutions
  • Overview
  • Guided Solutions
  • Automated Projects
  • Roles
  • Market Research
  • Customer Experience Management
  • Human Resources
  • Digital
  • Product Management
  • Customer Service
  • Education
  • Industries
  • Retail
  • Healthcare
  • Financial Services
  • Travel & Hospitality
  • B2B
  • Government
  • Media
  • Airlines
  • Automotive
Announcing Qualtrics XM Solutions
Get Started
Company
  • Careers
  • Overview
  • Job Openings
  • Qualtrics Life
  • Sales
  • Engineering
  • Customer Success
  • Research Services
  • About
  • Overview
  • Contact Us
  • 5 For The Fight
  • Newsroom
  • Partnerships
  • Brand Book
We’re Hiring!
View Careers
Customers
  • Customers
  • Overview
  • Case Studies
  • Partnerships
  • Overview
  • Become a Partner
Linkedin + Qualtrics
Watch video
Volkswagen + Qualtrics
Watch video
Resources
  • What is XM?
  • XM Overview
  • Customer Experience
  • Employee Experience
  • Product Experience
  • Brand Experience
  • Events & Webinars
  • Upcoming Events
  • X4 Summit
  • Qualtrics Master Sessions
  • Resources
  • Popular Resources
  • Blog
  • Original Research
  • Case Studies
  • Templates
  • eBooks
  • Support
  • Product Support
  • Community
  • On-demand Training
  • Product Updates
  • Integrations
  • Certification
  • XM Marketplace
The go-to resource for leading a successful XM program
Get the latest research
    Support
    • Contact Support

    Was this helpful?


    The feedback you submit here is used only to help improve this page.

    That’s great! Thank you for your feedback!

    Thank you for your feedback!


    • Survey Platform
      • Getting Started
        • Learn the Survey Platform
        • Qualtrics Topics From A to Z
        • Getting Help & Providing Feedback
        • Browser Compatibility & Cookies
        • Qualtrics & GDPR Compliance
        • Qualtrics Transport Layer Security (TLS) Upgrades
        • Data Protection & Privacy
      • Managing Your Account
        • Account Settings
        • Creating an Account & Logging In
        • Logging In with Your Organization ID
        • Trial Accounts
        • User Moves
      • Information for Survey Takers
      • Projects Page
        • Projects Basic Overview
        • Creating a Project
        • Organizing & Viewing Your Projects
        • Collaborating on Projects
        • Imported Data Projects
      • Survey Tab
        • Survey Basic Overview
        • Survey Publishing & Versions
        • Editing Questions
          • Creating Questions
          • Question Types Guide
            • Question Types
            • Static Content
              • Descriptive Text & Graphic Questions
            • Standard Content
              • Multiple Choice Question
              • Matrix Table Question
              • Text Entry Question
              • Slider Question
              • Rank Order Question
              • Side by Side Question
            • Specialty Questions
              • Constant Sum Question
              • Pick, Group, & Rank Question
              • Hot Spot Question
              • Heat Map Question
              • Graphic Slider Question
              • Drill Down Question
              • Net Promoter® Score (NPS) Question
              • Highlight Question
              • Signature Question
            • Advanced Questions
              • Timing Question
              • Meta Info Question
              • File Upload Question
              • Captcha Verification Question
            • Pre-Made Qualtrics Library Questions
          • Formatting Questions
          • Formatting Answer Choices
          • Add Page Break
          • Validation
          • Piped Text
            • Piped Text
            • Math Operations
          • Rich Content Editor
            • Rich Content Editor
            • Insert Media
            • Insert a Graphic
            • Insert a Downloadable File
            • Insert a Hyperlink
        • Question Options
          • Question Options
          • Display Logic
          • Carry Forward Choices
          • Skip Logic
          • Add JavaScript
          • Add Default Choices
          • Recode Values
          • Choice Randomization
        • ExpertReview
          • ExpertReview Functionality
          • Survey Methodology & Compliance Best Practices
          • Common Survey Errors
          • Sensitive Data Requests
          • Response Quality
          • Fraud Detection
        • Look & Feel
          • Look & Feel
          • Applying Survey Themes
          • General Look & Feel Settings
          • Fonts & Colors
          • Advanced Look & Feel Settings
        • Survey Options
          • Survey Options
          • Survey Experience
          • Survey Protection
          • Survey Termination
          • Inactive Surveys
          • Partial Completion
        • Block Options
          • Block Options
          • Loop & Merge
          • Question Randomization
        • Survey Flow
          • Survey Flow
          • Standard Elements
            • Displaying Blocks
            • Branch Logic
            • Embedded Data
            • Grouping Elements in the Survey Flow
            • Passing Information via Query Strings
            • Randomizer
            • End of Survey Element
          • Advanced Elements
            • Web Service
            • Authenticator
              • Authenticators
              • SSO Authenticator
            • Reference Surveys
            • Table of Contents
            • Text iQ-Powered Survey Flows
          • Screen-Out Management
        • Survey Tools
          • Survey Tools
          • Auto-Number Questions
          • Generate Test Responses
          • Reusable Choices
          • Check Survey Accessibility
          • Saving & Restoring
          • Print Survey
          • Import & Export Surveys
          • Email Triggers
          • Contact List Triggers
          • Quotas
          • Translate Survey
          • Scoring
        • Preview Survey
        • Testing/Editing Active Surveys
        • Using Logic
        • Mobile Survey Optimization
        • Renaming Your Survey
      • Actions Tab
        • Actions Basic Overview
        • Survey Response Events
        • Ticket Events
        • JSON Event
        • Ticketing
          • Tickets Task
          • Teams & Ticket Assignment
          • Following Up On Tickets
          • Follow Up Page Options
          • Follow Up App
          • Ticket Settings
          • Ticketing Queues
          • Ticket Workflows
          • Ticket Forwarding
          • Ticket Templates
          • Ticket Reminders
        • Email Task
        • Web Service Task
        • Distribute Survey Task
        • Slack Task
        • Salesforce Task
        • Single-Instance Incentives
        • Salesforce Workflow Rule Event
        • Actions Reporting
      • Distributions Tab
        • Distributions Basic Overview
        • Collecting Responses
        • Distribution Summary
        • Web Distribution
          • Anonymous Link
          • QR Code
          • Survey Director
        • Email Distribution
          • Email Survey Invitations
          • Email Distribution Management
          • Reminder & Thank You Emails
          • Email Distribution Error Messages
          • Avoid Being Marked as Spam
          • Using a Custom From Address
          • Personal Links
        • Social Media Distribution
        • Mobile Distributions
          • SMS Distributions
          • Offline App
            • Setting Up the Offline App
            • Collecting Offline App Responses
            • Offline App Incompatible Features
      • Data & Analysis Tab
        • Data & Analysis Basic Overview
        • Data
          • Recorded Responses
          • Filtering Responses
          • Responses in Progress
          • Export Data
            • Exporting Response Data
            • Data Export Formats
            • Data Export Options
            • Understanding Your Data Set
            • Exporting Response Data to Google Drive
          • Import Responses
          • Retake Survey Link
          • Combining Responses
          • Response Editing
          • Creating New Fields
            • Custom Field Creation
            • Bucketing Variable Creation
            • Formula Variable Creation
            • Editing Custom Variables
          • Translate Comments
          • Response Quality Functionality
        • Text iQ
          • Text iQ Functionality
          • Topics in Text iQ
          • Sentiment Analysis
          • Widgets in Text iQ
        • Cross Tabulation
          • Crosstabs
          • Crosstab Options
          • Legacy Cross Tab
          • Understanding Statistics
        • Predict iQ
        • Response Weighting
      • Reports Tab
        • Results vs. Reports
        • Results Section
          • Results-Reports Basic Overview
          • Results-Reports Pages
          • Results-Reports Breakouts
          • Global Results-Reports Settings
          • Visualizations
            • Results-Reports Visualizations
            • Charts
              • Bar Chart (Results)
              • Line Chart (Results)
              • Pie Chart (Results)
              • Gauge Chart (Results)
            • Tables
              • Simple Table (Results)
              • Statistics Table (Results)
              • Paginated Table (Results)
            • Breakdown Bar (Results)
            • Word Cloud (Results)
            • Heat Map Plot (Results)
            • Text Highlights (Results)
          • Filtering Results-Reports
          • Exporting and Sharing Results
            • Exporting Results-Reports
            • Managing Public Results-Reports
            • Scheduled Results-Reports Emails
        • Reports Section
          • Advanced-Reports Basic Overview
          • Advanced-Reports Toolbar
          • Inserting Advanced-Reports Content
          • Global Advanced-Reports Settings
          • Global Advanced-Reports Filters
          • Sharing Your Advanced-Reports
          • Visualizations
            • Advanced-Reports Visualizations
            • Adding & Removing Advanced-Reports Visualizations
            • Multiple Data Sources in Advanced-Reports
            • Charts
              • Bar Chart Visualization
              • Line Chart Visualization
              • Pie Chart Visualization
              • Breakdown Bar Visualization
              • Gauge Chart Visualization
            • Tables
              • Data Table Visualization
              • Statistics Table Visualization
              • Results Table Visualization
            • Other
              • Heat Map Visualization
              • Word Cloud Visualization
      • Contacts Page
        • Contacts Basic Overview
        • Editing Contacts in a List
        • Managing Multiple Lists
        • Contacts Sample
        • CSV/TSV Upload Issues
      • Library Page
        • Library Basic Overview
        • Survey Library
        • Graphics Library
        • Files Library
        • Messages Library
        • Reference Survey Publishing
      • Admin Page
        • Admin Basic Overview
        • Summary Report
        • Managing Users
          • Creating & Managing Users
          • User, Group, & Division Permissions
          • User Types
          • User Groups
          • User Divisions
        • Coupon Codes
        • Security Tab
        • Data Privacy Tab
          • Right to Erasure
          • Sensitive Data Policy
          • Importing Custom Topics
        • Themes Tab
        • Organization Settings
        • Brand Customization & Services
          • Branded Themes
          • Professional Services
          • Vanity URLs
          • Single Sign-On (SSO)
            • Single Sign-On (SSO) Basic Overview
            • Managing Users & Brands with SSO
            • SSO Technical Requirements
            • Configuring SAML as an Identity Provider
            • SSO Implementation Considerations
            • Generating a HAR File
          • Data Isolation
          • Online Panels
      • Common Use Cases
        • Panel Company Integration
        • Building a Consent Form
        • Appointment / Event Registration Surveys
        • Displaying Messages Based on Scoring
        • Creating an Anonymized Raffle
        • Assigning Randomized IDs to Respondents
        • Pulling Data Into a Second Survey (Longitudinal Surveys)
        • Displaying Live Results
        • A/B Testing
        • Survey Tips & Tricks
    • Stats iQ
      • Getting Started with Stats iQ
        • Stats iQ Basic Overview
        • Filtering Stats iQ Data
        • Sharing & Managing Workspaces
      • Analyses
        • Describe Data
        • Relate Data
        • Regression
        • Regression Guides
          • User-friendly Guide to Linear Regression
          • User-friendly Guide to Logistic Regression
          • Interpreting Residual Plots to Improve Your Regression
          • The Confusion Matrix & Precision-Recall Tradeoff
        • Pivot Table
        • Cluster Analysis
        • Statistical Test Assumptions & Technical Details
      • Settings
        • Variable Settings
        • Analysis Settings & Statistics Settings
        • Stats iQ Templates
      • Variable Creation & Weighting
        • Stats iQ Variable Creation
        • Creating & Applying Weights
    • Employee Experience
      • Getting Started
        • Getting Started with Employee Engagement
          • Getting Started with Employee Engagement
          • Step 1: Preparing for Your Employee Engagement Survey
          • Step 2: Building Your Engagement Survey
          • Step 3: Configuring Project Participants & Distributing Your Project
          • Step 4: Reporting on Your Employee Engagement Project Results
          • Step 5: Closing Your Project & Preparing for Next Year’s Project
        • Getting Started with Employee Lifecycle
          • Getting Started with Employee Lifecycle
        • Getting Started with 360
          • Step 1: Getting Ready to Launch Your 360 Project
          • Step 2: Building Your 360 Survey
          • Step 3: Customizing Your Workflow & Uploading Participants
          • Step 4: Setting Up Your Messages
          • Step 5: Designing Your Subject Report
          • Step 6: Testing & Going Live
      • Projects
        • Creating a Project (EX)
        • Managing Projects (EX)
        • Collaborating on Projects (EX)
      • Creating Employee Engagement & Lifecycle Projects
        • Survey Tab
          • Publishing, Versions, & ExpertReview (EE & EL)
          • Creating & Editing Questions (EE & EL)
          • Question Types
            • Static Content (EE & EL)
            • Standard Questions (EE & EL)
            • Advanced Questions (EE & EL)
          • Question Options (EE & EL)
          • Look & Feel (EE & EL)
          • Survey Flow (EE & EL)
          • Survey Options (EE & EL)
          • Allowing Participants to Submit Multiple Responses (EL)
          • Survey Tools (EE & EL)
          • Preview Survey (EE & EL)
        • Participants Tab
          • Participants
            • Participants Basic Overview (EE & EL)
            • Preparing Your Participant File for Import (EE)
            • Adding & Removing Participants (EE & EL)
            • Unique Identifiers (EE & EL)
            • Importing Participants from the Global Directory (EE)
            • Participant Information Window (EE & EL)
            • Participants Tools (EE & EL)
            • Participant Import Automation (EL)
          • Org Hierarchies
            • Hierarchies Basic Overview
            • Navigating Hierarchies & Restructuring Units (EE)
            • Unit Tools (EE)
            • Hierarchy Tools
              • Org Hierarchies Tools (EE)
              • Org Hierarchies Export & Import Options (EE)
              • Map Org Hierarchy Units (EE)
            • Generating a Hierarchy
              • Generating a Parent-Child Hierarchy (EE)
              • Generating a Level-Based Hierarchy (EE)
              • Generating an Ad Hoc Hierarchy (EE)
          • Roles (EE & EL)
        • Messages Tab
          • Email Messages (EE & EL)
          • Translating Messages (EE & EL)
          • Mail History (EE & EL)
          • Messages Options (EE & EL)
          • Message Automation (EL)
        • Data & Analysis Tab
          • Exporting Response Data (EE & EL)
          • Understanding Your Response Data Set (EE & EL)
          • Importing Responses (EE & EL )
          • Responses in Progress (EE &EL)
          • Retake Survey Link (EE & EL)
          • Managing Response Data (EE & EL)
          • Text iQ (EE & EL)
        • Dashboards Tab
          • Adding & Removing a Dashboard (EE & EL)
          • Qualtrics XM App for EX Dashboards
          • Dashboard Management
            • Dashboard Basic Overview (EE & EL)
            • Filtering Dashboards (EE & EL)
            • Advanced Dashboard Filters (EE & EL)
            • Saving Filters in Dashboards (EE & EL)
            • Dashboard Settings
              • Settings (EE & EL)
              • Theme (EE & EL)
              • Dashboard Data (EE & EL)
              • Field Types (EE & EL)
              • Categories (EE & EL)
              • Scales (EE & EL)
              • Comparisons (EE & EL)
              • Label Translation (EE & EL)
              • Benchmark Editor (EE & EL)
          • Widgets
            • Widgets Basic Overview (EE & EL)
            • Chart Widgets
              • Gauge Chart Widget (EE & EL)
              • Simple Chart Widget (EE & EL)
              • Bubble Chart Widget (EE & EL)
              • Number Chart Widget (EE & EL)
              • Pie Chart Widget (EE & EL)
            • Table Widgets
              • Simple Table Widget (EE & EL)
              • Heat Map Widget (EE & EL)
              • Demographic Breakout Widget (EX)
            • Analysis Widgets
              • Comparison Widget (EE & EL)
              • Scorecard Widget (EE & EL)
              • Question List Widget (EE & EL)
              • Focus Areas Widget (EE & EL)
              • Key Drivers Widget (EE & EL)
            • Static Content Widgets
              • Image Widget (EE & EL)
              • Rich Text Editor Widget (EE & EL)
            • Other Widgets
              • Word Cloud Widget (EE & EL)
              • Response Ticker Widget (EE & EL)
              • Participation Summary Widget (EE & EL)
              • Engagement Summary Widget (EE & EL)
              • Response Rates Widget (EE)
          • Action Planning
            • Action Planning Basic Overview (EE)
            • Guided Action Planning (EE)
            • Creating Action Plans
            • Action Plans Dashboard Settings (EE)
            • Action Planning Editor Widget (EE)
            • Record Grid Widget (EE)
            • Action Plan Users Widget
            • Action Plan Item Summary Widget (EE)
        • Common Use Cases
          • Uploading Historical Data (EE)
      • Creating a 360 Project
        • Survey Tab
          • Publishing, Versions, & ExpertReview (360)
          • Creating & Editing Questions (360)
          • Question Types
            • Static Content (360)
            • Standard & Specialty Questions (360)
            • Advanced Questions (360)
          • Question Options (360)
          • Look & Feel (360)
          • Survey Flow (360)
          • Survey Options (360)
          • Survey Tools (360)
          • Preview Survey (360)
        • Participants Tab
          • Participants Basic Overview (360)
          • Adding Subjects, Evaluators, & Managers (360)
          • Unique Identifiers (360)
          • Participant Information Window (360)
          • Participants Tools (360)
          • Participants Options (360)
        • Messages Tab
          • Email Messages (360)
          • Instruction Messages (360)
          • Translating Messages (360)
          • Mail History (360)
          • Messages Options (360)
        • Data Tab
          • Exporting Response Data (360)
          • Understanding Your Response Data Set (360)
          • Importing Responses (360)
          • Responses in Progress (360)
          • Retake Survey Link (360)
          • Managing Response Data (360)
        • Reports Tab
          • Edit Subject Report
            • Edit Subject Report Basic Overview (360)
            • Adding Data Sources (360)
            • Subject Report Options (360)
            • Report Pages (360)
            • Tables
              • Tables Basic Overview (360)
              • Default Table (360)
              • Statistics Table (360)
              • Other Text Table (360)
              • Text Analysis Table (360)
              • Highest / Lowest Table (360)
              • Gap Assessment Table (360)
              • Single Value Table (360)
              • 360 Report Summary Table (360)
              • Subject Scores Table (360)
              • Multi Data Source Composite Table (360)
              • NPS Table (360)
            • Graphs
              • Graphs Basic Overview (360)
              • Composite Bar Chart (360)
              • Bar Charts (360)
              • Area Charts (360)
              • Pie Charts (360)
              • Radar Charts (360)
              • Perception Map (360)
              • Line & Plot Charts (360)
              • Gauge Charts (360)
            • Shapes, Text, & Images (360)
          • Report Options (360)
          • My Reports
            • My Reports Basic Overview (360)
            • Edit Admin Report (360)
      • Directories
        • Employee Directory (EX)
        • Employee Directory Tools (EX)
        • Contacts Directory (EX)
        • Employee Directory Import Automations (EX)
      • Library (EX)
      • Administration (EX)
      • Dashboard Viewer (EE)
      • Participant Portal (360)
    • Conjoints / MaxDiff
      • Getting Started with Conjoints / MaxDiff
        • Getting Started with Conjoints
          • Getting Started with Conjoint Projects
          • Step 1: Defining Conjoint Features & Levels
          • Step 2: Preview & Edit Conjoint Survey
          • Step 3: Distribute Conjoint
          • Step 4: Analyze Conjoint Data
          • Step 5: Simulate Different Packages
          • Conjoint Analysis White Paper
        • Getting Started with MaxDiff
          • Getting Started with MaxDiff Projects
          • MaxDiff Analysis White Paper
      • Overview Tab (PX)
      • Creating & Managing Conjoint / MaxDiff Projects (PX)
      • Survey Tab
        • Configuring Conjoint Questions (PX)
        • Configuring MaxDiff Questions
        • Exporting & Importing Conjoint Designs (PX)
        • Building Additional Survey Content (PX)
        • Translating Conjoints & MaxDiffs
      • Distributions Tab (PX)
      • Data Tab (PX)
      • Reports Tab
        • Conjoints
          • Conjoint Analysis Reports (PX)
          • Conjoint Clustering
          • Exporting Raw Conjoint Data (PX)
        • MaxDiff
          • MaxDiff Analysis Reports
          • MaxDiff Clustering
          • Exporting Raw MaxDiff Data
          • MaxDiff Segmentation
        • Survey Results-Reports (PX)
      • Simulator Tab
        • Simulating Packages (PX)
        • Conjoint Segmentation (PX)
    • CX Dashboards
      • Getting Started with CX Dashboards
        • CX Dashboards Basic Overview
        • Step 1: Managing CX Dashboards
        • Step 2: Creating CX Dashboard Pages
        • Step 3: Building Widgets (CX)
        • Step 4: Mapping Data to Widgets (CX)
        • Step 5: Types of Dashboard Filters (CX)
        • Step 6: Sharing & Administering CX Dashboards
      • Dashboard Settings
        • Dashboard Data
          • Mapping CX Dashboard Data
          • Field Types & Widget Compatibility (CX)
          • Advanced Fields
            • Date Field Format (CX)
            • Field Groups (CX)
          • Recoding Dashboard Fields (CX)
          • Importing a CSV as a CX Dashboard Source
        • Response Weighting in CX Dashboards
        • Ticket Admin (CX)
        • Time Between Ticket Statuses
        • Label Translation (CX)
        • Custom Metrics (CX)
        • Action Plans Dashboard Settings (CX)
        • Text iQ in CX Dashboards
        • Benchmark Editor (CX)
        • Stats iQ in CX Dashboards
      • Widgets
        • Significance Testing in Simple Charts & Simple Tables (CX)
        • Rolling Calculations in Widget Metrics
        • Ticket Reporting (CX)
        • XM Directory Respondent Funnel
        • Action Planning (CX)
        • Distribution Reporting (CX)
        • Chart Widgets
          • Simple Chart Widget (CX)
          • Breakdown Bar Widget (CX)
          • Breakdown Trends Widget (CX)
          • Text iQ Bubble Chart Widget (CX)
          • Gauge Chart Widget (CX)
          • Trend Chart Widget (CX)
          • Scatter Plot Widget (CX)
          • Number Chart Widget (CX)
          • Pie Chart Widget (CX)
          • Star Rating Widget (CX)
        • Table Widgets
          • Simple Table Widget (CX)
          • Record Grid Widget (CX)
          • Multiple Source Table Widget (CX)
          • Breakdown Table Widget (CX)
          • Pivot Table Widget (CX)
        • Static Widgets
          • Image Widget (CX)
          • Image Slideshow Widget (CX)
          • Rich Text Editor Widget (CX)
        • Analysis Widgets
          • Text iQ Table Widget
          • Focus Areas Widget (CX)
        • Other Widgets
          • Map View Widget (CX)
          • Word Cloud Widget (CX)
          • Key Drivers Widget (CX)
          • Twitter Widget (CX)
          • Response Ticker Widget (CX)
          • Distributions Table Widget (CX)
          • Action Planning Editor Widget (CX)
      • Filtering Dashboards
        • Filtering CX Dashboards
        • Saving Filters in CX Dashboards
        • Advanced Dashboard Filters (CX)
        • Response Count Thresholds (CX)
      • User Admin
        • Managing CX Dashboard Users
        • Adding, Importing, & Exporting Users (CX)
        • CX Dashboards Roles
        • User Attributes (CX)
      • Dashboard Theme (CX)
      • Sharing & Exporting Dashboards
        • Publishing CX Dashboard Changes
        • Sharing Your CX Dashboard
        • Adding Project Administrators to a Dashboard (CX)
        • Exporting Data from CX Dashboards
        • Kiosk Mode (CX)
        • Dashboard Role Data Restrictions (CX)
        • Qualtrics XM App for CX Dashboards
        • CX Dashboard Viewer
      • Common Use Cases
        • Ask the Experts Ticketing Queue
        • Drill Down Hierarchies for CX Dashboards
        • Matrix Statements in a Single Widget
        • XMI Customer Ratings
    • Website / App Feedback
      • Getting Started with Website / App Feedback
        • Getting Started with Website Feedback
        • Step 1: Preparing Your Targeted Survey
        • Step 2: Creating a Website Feedback Project
        • Step 3: Building Your Creative
        • Step 4: Setting Up Your Intercept
        • Step 5: Testing & Activating Your Website Feedback Project
        • Website / App Feedback Technical Documentation
        • Website / App Feedback Browser Cookies
      • Creating a Website / App Feedback Project
      • Creatives Tab
        • Navigating the Creatives Tab
        • Edit Creative Section
        • Creative Options Section
        • Creative Statistics Section
        • Publishing & Managing Creatives
        • Creative Types
          • Pop Over Creative
          • Feedback Button Creative
          • Info Bar Creative
          • Embedded Link Creative
          • Slider Creative
          • Pop Under Creative
          • Custom HTML Creative
          • Responsive Dialog Creative
          • Mobile App Prompt Creative
          • Mobile Notification Creative
      • Intercepts Tab
        • Navigating the Intercepts Tab
        • Edit Intercept Section
          • Editing Intercepts
          • Multiple Action Sets
          • Action Set Logic
            • Advanced Action Set Logic
            • User Info Conditions
            • Browsing Session Conditions
            • Website Conditions
            • Date Time Conditions
            • Web Service Conditions
            • Other Conditions
          • Action Set Options
            • Action Set Options Menu
            • Action Set Advanced Options
            • Embedded Data in Website Feedback
            • Adding Event Tracking & Triggering
        • Intercept Options Section
        • Test Intercept Section
        • Intercepts Statistics Section
        • Activating, Publishing, & Managing Intercepts
      • Statistics Tab
      • Settings Tab
        • Project Users Section
        • Deployment Section
      • Website / App Feedback Administration
      • Common Use Cases
        • Mobile App Feedback Project
        • Opt-In Survey Upon Site Exit
        • Single Page Application
        • Screen Capture
        • Website Feedback Accessibility
        • Making Creatives Mobile-Optimized
        • Formatting Embedded Targets
        • Using Tag Managers
        • Optimizing Intercept Targeting Logic
        • Soliciting App Reviews
    • XM Directory
      • Getting Started with XM Directory
        • Getting Started with XM Directory
        • Step 1: Adding & Managing Directory Contacts
        • Step 2: Creating Mailing Lists
        • Step 3: Configuring Directory Settings
        • Step 4: Distributing a Survey or Email Campaign
      • Summary Tab
      • Directory Contacts Tab
        • Adding Directory Contacts
        • Managing a Single Directory Contact
        • Managing Multiple Directory Contacts
        • Searching & Filtering Directory Contacts
        • Directory Options
      • Lists Tab
        • Creating Mailing Lists
        • Creating Mailing List Samples
        • Managing Contacts in a Mailing List
        • Searching, Sorting, & Organizing Mailing Lists
        • Mailing List Options
        • Message Triggers
      • Distributions Tab
        • Send Emails in XM Directory
        • Export Unique Links in XM Directory
        • Outbox
      • Automations Tab
        • Contact Import Automation
        • File Import Sources for Contact Automations
        • Distribution Automation
        • Managing Automations
        • Automations Best Practices
      • Directory Settings Tab
        • Contact Frequency Rules
        • Automatic Deduplication
        • Directory Messages
        • Creating & Managing Multiple Directories
      • Administration in XM Directory
    • Integrations & API
      • Integrations Basic Overview
      • Salesforce Integration
        • Salesforce Integration Basic Overview
        • Linking Qualtrics & Salesforce
        • Triggering & Emailing Surveys in Salesforce
        • Salesforce Response Mapping
        • Salesforce Web to Lead
        • Salesforce App
          • Salesforce App Basic Overview
          • Salesforce App Installation
          • Salesforce App Administration
          • Salesforce App Usage
        • More Salesforce Integration
          • Other Salesforce Distribution Methods
          • Salesforce Best Practices
      • Tableau Integration
      • Marketo Integration
        • Marketo Integration Basic Overview
        • Sending Invites Through Marketo
        • Custom Activities in Marketo
      • Slack Integration
      • Adobe Analytics Integration
      • Adobe Launch Integration
      • API Integration
        • API Integration Basic Overview
        • Finding Qualtrics IDs
        • Using Qualtrics API Documentation
        • Common API Use Cases
        • Common API Questions
      • Microsoft Dynamics Integration
        • Dynamics Response Mapping & Web to Lead
      • Zendesk Integration
      • ServiceNow Integration
      • HubSpot Integration
      • Zapier Integration
      • Freshdesk Integration
    • Brand Experience
      • BrandXM Solutions
        • Brand Experience Projects
        • Brand Tracker Projects
    • Product Experience (PX) Research: Moksh & Naman’s Lemonade Stand
      • Preface
      • Part 1
        • Chapter 1: Markets Just Win!
        • XM Essentials 1: Don't Confuse the Kids
        • XM Essentials 2: Adding New Ingredients
      • Part 2
        • Chapter 2: Market Opportunity Assessments
        • XM Essentials 3: Stir Up Your Questions
        • XM Essentials 4: Bring a Smile!
        • XM Essentials 5: Location, Location, Location
        • XM Essentials 6: Skipping Around the Block
      • Part 3
        • Chapter 3: Customer Discovery
        • XM Essentials 7: Collecting & Pausing Responses
        • XM Essentials 8: Scrubbing Up
        • XM Essentials 9: Filtering Out & Weighing In
        • XM Essentials 10: Report to the Neighborhood
        • XM Essentials 11: Filtering Neighborhood Demographics
        • XM Essentials 12: Importing & Exporting Surveys, Response Data, & Images

    Ready to try Qualtrics?

    Sign up for a free account & start creating surveys today.

    Get Started

    You might also like…

    Template

    NPS Survey Template

    Get the prebuilt NPS survey template

    Download Now

    eBook

    Best Practices: 360° Feedback

    This sample template will ensure your multi-rater feedback assessments deliver actionable, well-rounded feedback.

    Download Now

    Resource

    Five Competencies for CX Success

    The ultimate guide to Customer Experience Management

    Download the Guide

    Ebook

    7 Tips for Writing Great Questions

    Simple tips to get the little things right

    Download the Ebook

    eBook

    Determining Sample Size

    How to ensure you get the correct sample size

    Download Now

    Article

    Customer Satisfaction Survey

    Learn the best practices of CSAT surveys

    Learn more

    Resource

    Survey Templates

    Content and templates to help you run exemplary, impactful studies

    Download the Templates

    Popular Use Cases

    • Customer Experience Management (CXM)
    • NPS Software
    • Employee Engagement Software
    • Online Survey Software
    • Market Research Software
    • 360° Employee Feedback
    • Customer Survey Software
    • Website Intercept Surveys
    • Reporting and Dashboards
    • Employee Pulse Surveys
    • Onboarding & New Hire Surveys
    • Online Reputation Management

      Support

    • Submit a Ticket
    • Online Help
    • Qualtrics Community
    • Professional Services
    • Product Updates
    • Status

      Company

    • About Us
    • X4 Summit
    • Careers
    • Partnerships
    • Contact Us
    • Newsroom

      Resources

    • Customers
    • Integrations
    • Blog
    • Events
    • Certification
    • Resource Library
    © Qualtrics®
    Terms of Service
    Privacy Statement
    Security Statement
    Sitemap