Loading...
  • Customer Experience
    Customer Experience
  • Employee Experience
    Employee Experience
  • Brand Experience
    Brand Experience
  • Product Experience
    Product Experience
  • Core XM
    Core XM

XM Essentials 12: Importing & Exporting Surveys, Response Data, & Images

What's on This Page:


Was this helpful?


This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The feedback you submit here is used only to help improve this page.

That’s great! Thank you for your feedback!

Thank you for your feedback!


Catching Up?

Did you miss a few things along the way? We won’t leave you stranded. From this page you can access our supplemental material and:

  1. Import a copy of the XM Essentials Lemonade Stand survey.
  2. Copy Moksh and Naman’s survey responses into your imported survey.
  3. Import images into your Qualtrics Library to use in your survey.

Importing & Exporting Qualtrics Surveys

Copy Moksh & Naman’s survey and make it your own by uploading a QSF (Qualtrics Survey Format) file. A QSF file contains no data — no responses — just the survey itself with all of its questions and structural elements intact.

Qtip: You cannot import the data without first importing the survey. To import the survey, make sure to follow Exercises A-S and A-T. Then you will import the response data from a CSV into the newly created survey, as explained in Exercise A-V and A-W.

Try it!

Exercise A-S: Downloading & Importing Surveys with a QSF File

  1. Download this .qsf file to your computer.
  2. Navigate to the Projects page by clicking the XM logo or by clicking Projects on the top-right.
    Projects page
  3. Click Create Project.
  4. Select Survey.
    Create a project window
  5. Make sure From a File is selected.
    Create from existing
  6. Click Choose file and browse to the downloaded survey you wish to replicate.
  7. Click Get Started.

Exercise A-T: Generating a QSF File to Share

  1. Create your own QSF file to share by clicking Tools from the Survey tab.
    Tools dropdown in project
  2. Select Import/Export.
  3. Choose Export Survey.
Qtip: Imported QSF surveys retain the same settings as the original. This includes expiration dates, partial completion durations, Look & Feel settings, etc. To learn more, visit our Importing and Exporting Surveys page.

Importing Response Data with CSV Files

Import a clean set of data for your new QSF generated project so you can follow along more closely with XM Essentials 8, 9, 10, and 11.

Here you’ll learn to import the 43 responses Moksh & Naman collected and saved for you in a CSV (Comma-Separated Values) file. These will populate in the survey you generated from the QSF you imported in the above exercises.

A CSV file can import or export responses and metadata to and from a survey.  Metadata includes location coordinates, distribution channel, language, status, progress, duration, and more.

The top three rows in a CSV spreadsheet act as column headers. Learn what each of the column headers mean on the Understanding Your Data Set support page.

CSV file where top 3 rows are highlighted

Try it!

Exercise A-U: Downloading & Importing Data From a CSV File

Qtip: The data (CSV) import will exclude the heat map data.
  1. Download this CSV file to your computer.
    Attention: Do not open your CSV in Microsoft Excel prior to import. Opening the file may cause issues with the numerical formatting in your data. If you do open the CSV file, make sure to check that the formatting in your data is correct before importing the data into your survey.
  2. In the survey you uploaded in the previous exercises, navigate to the Data section in the Data & Analysis tab.
    Export and import button on the far-right of data and analysis tab
  3. Click Export & Import.
  4. Select Import Data.
  5. Click Browse and select the CSV file from your computer.
    Uploading data
  6. Adjust your delimiter. Generally this is set to Comma for CSV.
  7. Click Upload.
  8. On this window, you can check whether your fields are pulling in correctly and assign different values as needed. See the Configuring Your Import page for more information on this part of the process.
    Next Import window
  9. Click Import Responses.

Exporting Response Data from Qualtrics

You may need to download raw response data for use in analytical software outside of Qualtrics. For example, you may be required in a class to use SPSS for statistical analysis. Exported data will transfer individual responses, survey metadata (e.g., Recorded Date, IP Address, etc.), contact fields, and other Embedded Data for use in other applications.

Qtip: If you have filters in your survey, don’t worry. Qualtrics will export only the filtered data.

Try it!

Exercise A-V: Exporting Your Data to a File

  1. Click on the Data section of the Data & Analysis tab.
    Export import button far-right inside data and analysis tab
  2. Click Export & Import.
  3. Select Export Data.
  4. Select your desired file format, including:
    Download data table window

    • CSV / TSV: Can be opened as spreadsheets in Excel or other spreadsheet applications.
      Qtip: TSV works best when data contains special characters or when answers do not use the English alphabet (e.g., as à, á, â).
    • XML: Can be opened as a spreadsheet in Excel. Cannot be imported back into a survey.
    • SPSS: Compatible with SPSS.
      Qtip: For more information about file formats visit the Export Formats
  5. Click Download All Fields to export all of the data you’ve collected.
  6. Decide if you’d like to download data in a quantifiable, numeric format (Use numeric values) or with the answer choices as written (Use choice text).
  7. Click More Options to see additional export options.
  8. Select the options as needed.

    Qtip: For more information on each option, visit the Export Options page.
  9. Click Download.
Qtip: Learn more about exporting data on the Exporting Response Data support page.

Uploading Images to Your Qualtrics Library

Do you need an image for XM Essentials 4? Download any of the images used in this series and practice with them to build your surveys.

Learn to upload image files into your personal Qualtrics image Library with the following exercises. If you still have questions when you’ve finished this section, learn more at the following links:

Try it!  

Exercise A-W: Download Image Files to Your Computer

Right-click on any image to save it to your computer.

Map of a street named Canyon road with a park at the end

The boys at their lassi stand; the stand is decorated with palm fronds, and the boys are holding their arms out in triumph

A man and his sons talking around the table

The same boys stand in front of a table with plastic cups and a pitcher of lemonade

In the foreground, a woman stirs a pitcher full of lassi. The pitcher is inscribed with an image of the Taj Mahal. The boys look on in wonder

Two little boys playing video games on the couch. We can see their father's hand pointing off screen, likely encouraging them to go outside

Exercise A-X: Uploading Image Files to Your Qualtrics Library

  1. Click the Library page.
    Green upload graphic button upper-right of Library page
  2. Choose Graphics Library.
  3. Click Upload Graphic.
  4. Click Upload a graphic from your computer (if the images are stored on your computer). Alternatively, you can Drag and drop files to upload, or paste a URL into the Link to a File on the Web box if the graphic is stored online.
    Window opens over library
  5. Click Upload Graphics.
Qtip:  Now it will be easier to add graphics to a question since they are already stored in your Graphics Library where they will reside permanently — unless you decide to delete them.