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Word Cloud Widget (EX)

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Qtip: This page describes functionality available to dashboards in Engagement, Lifecycle, and Ad Hoc Employee Research projects. For more details on each, see Types of Employee Experience Projects.

About Word Cloud Widgets

The word cloud widget allows you to quickly see and filter your dashboard based on open-ended text responses. It displays words from Open Text fields in a specified color with more frequently used words appearing larger than less frequently used words. Word cloud widgets automatically apply lemmatization to your responses so you can visualize your responses by their key words. For example, “transforming” and “transformed” would both appear as the base word, “transform.”

Example of a word cloud in a dashboard

Qtip: If you are editing an existing word cloud widget and it doesn’t have these options, it may be an older version of the widget. All word cloud widgets created after May 3, 2019 will have the options listed on this page.
Attention: The word cloud widget supports the following languages: English, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Norwegian, Portuguese, Romanian, Russian, Spanish, Swedish, and Turkish.

Field Type Compatibility

Only Open Text field types can be used in word cloud widgets.

Widget Customization

For basic widget instructions and customization, visit the Widgets Overview support page. Continue reading for widget-specific customization.

Qtip: The word cloud widget is compatible with English, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Norwegian, Portuguese, Romanian, Russian, Spanish, Swedish, and Turkish text.

Each word cloud can visualize a single open-ended question at a time. After adding the widget, click on the Text Source dropdown menu and select the open ended question you want to use. If desired, you can select multiple open text fields by enabling Use default field selector when editing your widget. See the below section for more information.

A Word Cloud with the editing pane opened to the right. Text source dropdown is highlighted

Customizations unique to the word cloud widget include the following:


Add a filter to your widget by clicking Add Filter.

Add Filters is highlighted in the editing pane


The total maximum number of unique words displayed is 100, but you can reduce this even further.

Word Cloud with Max Number of Words setting listed on the right


This option allows you to exclude certain words from your word cloud. By default, “a” and “the” are excluded.

To add more stop words:

  1. Click Stop Words.
    Stop words tiny blue text on right, opens menu
  2. Click Edit Stopwords.
  3. Type a list of words, comma separated.
    Menu where text can be typed coming out of the editing pane
  4. Click Finish Editing when you’re done.


Add or remove extra space between the words in your word cloud.

Word Spacing settings on the editing pane


Choose from HorizontalHorizontal & Vertical, and Angled orientations.

Word Rotation settings on the editing pane


Select the color for all words in your word cloud. The words in your widget will take on various shades of this color. There is no pattern to the lightness or darkness of a word.

Color setting on the editing pane

Use Default Field Selector

If you select Use default field selector, you’ll be able to select multiple Text Sources. A dropdown will then appear on the word cloud allowing dashboard users to switch between text sources. Then, the Default Text Source dropdown will appear, allowing you to decide which of your multiple text sources shows up as the default when someone enters or refreshes the dashboard.

Last option in editing pane makes a field appear further up on the editing pane right under the text source; also makes a dropdown appear at the top-left of the word cloud