Word Cloud Widget (CX)

About Word Cloud Widgets

The word cloud widget allows you to quickly see and filter your dashboard based on open-ended text responses. It displays words from Open Text fields in a specified color with more frequently used words appearing larger than less frequently used words. Word cloud widgets automatically apply lemmatization to your responses so you can visualize your responses by their key words. For example, “transforming” and “transformed” would both appear as the base word, “transform.”

Field Type Compatibility

Only Open Text field types can be used in word cloud widgets.

Widget Customization

Each word cloud can contain a single open-ended question. After adding the widget, click on Text Source and select the open ended question you want to use.

Customizations unique to the word cloud widget include the following:

Max number of words

The total maximum number of unique words displayed is 100, but you can reduce this even further.

Stop Words

This option allows you to exclude certain words from your word cloud.  By default, “a” and “the” are excluded.

1. To add words to this list, click Stop Words.
   
2. Click Edit Stop Words.
3. Add new words in the text box, separated by commas.
   
4. Click Finish Editing to apply your new stop words.

Qtip: To remove a stop word, click the “X” next to the word you want to remove.

Word spacing

Add or remove extra space between the words in your word cloud.

Word rotation

Choose from horizontal, horizontal & vertical, and angled orientations.

Color

Select the color for all words in your word cloud. Your words will take on various shades of this color. There is not pattern to the lightness or darkness of a word.

Using multiple text sources

If you’d like to add multiple text sources to your word cloud and give users the freedom to switch between which fields they’re viewing, do the following:

1. Select Use default field selector.
   
2. Notice how a dropdown has been added to the widget. This allows users to switch between fields to determine what responses are displayed in the widget.
3. Add additional text sources as desired.
   
4. Under Default Text Source, determine which open text source should be displayed in the word cloud by default.

FAQs