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Dashboard Translation (CX)

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About Dashboard Translation

Have you ever wanted to share a dashboard with a client or colleague who spoke another language? You can translate all the content in your dashboard that doesn’t translate automatically.

Translating Dashboard Labels

Qtip: Make sure your dashboard is customized before you translate it!
  1. Click the settings icon.
    Button that says Settings and has a gear icon
  2. Go to the Label Translation tab.
    The Translation tab along the left inside the dashboard settings
  3. Choose whether you’d like to use a CSV or TSV file.
  4. Click Export.
  5. In the CSV, enter the translations for each of the labels under the appropriate column. For example, to add Latin American Spanish translations, use the ES column. Please do not edit anything in the entitiId or entityKey columns.
    image of the label translation csv file exported from qualtrics. a translation is in the ES-ES column for a European Spanish translation

    Qtip: See the List of Language Codes for a guide to each two-letter column.
  6. Save your file as a CSV with UTF-8 encoding, or as a TSV.
  7. Click Select a File and select your CSV or TSV file.
    The Choose a File and Upload buttons located lower on the Label Translation tab
  8. Click Import the file.

When the translation is done, a message will appear that says Translations updated successfully.

Qtip: If you’re having trouble uploading your file, see CSV / TSV Upload Issues.

Troubleshooting Translations

It is important to include all language columns every time you upload a new translation. If you leave a column blank, you will delete that translation.

For additional help, check out the CSV/TSV Upload Issues page.

Qtip: If you would like to delete a translation, contact Qualtrics Support.

Viewing Translated Dashboards

The people you share the dashboard with have to make sure they set their account to the correct language before they’ll be able to see the translated dashboard.

Here’s how to set your account language:

Account Settings menu expands on the Account Settings page

  1. Click the account settings icon.
  2. Click Account Settings.
  3. Adjust the Change Language dropdown.
Qtip: Want to test how your translation will look? You can always change your account’s language back when you’re done!