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Video Response Question

About Video Response Questions

Attention: Video interactions count differently towards your total license interactions. You can use the Interaction Usage report to monitor usage across your license. Contact your Technical Success Manager with questions about usage and your license’s limit.

The video response question allows survey takers to record and upload a video or audio recording from their device. Once you’ve collected video responses, you can analyze your videos for topic and sentiment insights, assemble videos into slideshow reels, and display videos and associated data in dashboards.

Qtip: To use the video response question successfully, your respondents must take your survey on a device that can record video.

Enabling the Video Response Question

Before you can use this question type, you need to have the right user permissions. A Brand Administrator can give you the permissions you need.

You need the Video Response permission to create this type of question.
You need the Access Data & Analysis: Audio & Video permission in order to view and edit responses to the question.

Recording Audio Only

By default, your respondents can record video responses to your question. If you’d like to give respondents the option to record audio-only responses, you can enable Option to record audio only.

Recording Time Limits

By default, your respondents can record a video that is up to 3 minutes long. If you’d like to force respondents to stick to a certain video length, you can enable the Recording time limit option. Then, specify the minimum and maximum video lengths in seconds.

Minimum length: You can enter 0 if you do not want to force a minimum length. When taking your survey, respondents will not be able to stop recording their video until the minimum length is met.
Maximum length: The largest value you can enter is 600 seconds. When taking your survey, the video will automatically stop recording once the maximum length is met.

Qtip: If using recording time limits, we recommend you let your survey respondents know in the question text so they can tailor their response when recording their video.

Respondent Experience

This section covers the experience of creating a video or audio recording as a survey respondent.

When you come to the video question, you will see a question prompt along with a blue Record video button. Click this button to get started.

Some questions may also have the option to only record audio. Click Record audio to get started.

Your browser may ask you for permission to access your microphone and camera. Click Allow to give Qualtrics permission to access these features.

Qtip: If you do not allow Qualtrics to access your microphone and camera, then you will not be able to record a video or audio response.

Once you’ve given Qualtrics permission to access your microphone and camera, get ready to record your video or audio response. Click the white circle to get started.

The circle will have a red square inside it while you are recording. You can record a video or audio recording up to 3 minutes in length. When you are done with your video, click the button again to stop recording. You can also click Cancel recording to stop recording.

Qtip: If the survey builder added a minimum time limit, you will not be able to click the recording button until the limit is reached. If the survey builder has added a maximum time limit, then the recording will automatically stop recording once the limit is reached.

After you’ve recorded your video or audio response, you can review it to make sure it’s exactly to your liking. Click the Play button to play your recording, and click the bar along the bottom to jump to different points in the recording. If you’d like to redo your video or audio recording, click Delete recording and a new recording will start immediately. Note that your original recording will be lost.