Translation Memory

About the Translation Memory

The translation memory allows you to store translations that can be quickly downloaded into projects and dashboards across your brand. Once translations are uploaded to the translation memory, they can be accessed on demand by anyone in your brand.

The translation memory can be used in the following products:

• Translate Survey
• Translating Dashboard Labels

Accessing the Translation Memory

When translating a survey, you can access the translation memory in the translations tab of the survey builder. Click the 3 dots next to a language to access the translation memory options.

When translating dashboard labels, the translation memory can be accessed in the translations tab of the dashboard settings. For more information, see Managing Languages Using the Translation Memory.

Updating the Translation Memory

You must update the translation memory in order for translated strings to be accessible across your brand. Once you update the translation memory, you’ll be able to fetch translations by following the steps in the section below.

1. In the translations tab of your survey, click the three dot menu next to a language.
   
2. Select Update Translation Memory.
3. Click the checkbox next to the translations you’d like to upload to the translation memory. To select all translations on a page, click the checkbox on the upper left corner of the table.
   
   Qtip: If you have multiple pages of translations, you can click Select all translations to quickly select all of them.
   
4. Click Update Translation Memory.
5. After confirming, click Proceed.
   

Fetching Translations from the Translation Memory

Fetch translations from the translation memory to pull them directly into your project.

1. In the translations tab of your survey, click the three dot menu next to a language.
   
2. Select Fetch from Translation Memory.
3. Using the dropdown list, select whether you want to fetch all translations or only the ones missing from your project.
   
4. Click Fetch translations.
5. Select the translation you’d like to retrieve. The status column shows which translations differ from the translation memory.
   
6. Click Fetch translations.
7. Click Confirm.