Mobile App Prompt Creative

About the Mobile App Prompt Creative

Mobile App Prompt Creatives allow you to collect feedback on your mobile app instead of a website. Once you have purchased access to this feature, the Mobile App Prompt is available alongside other Creatives.

To learn about the process of setting up a Mobile App Feedback project, go to the linked support page.

Advanced Options

Clicking Advanced Options allows you to enable the Override with SDK setting. When enabled, certain elements of your creative will be overridden with specific configuration details from the SDK. For more documentation on SDK, see our API documentation.

Buttons

In the Buttons section, you can decide on the number and styling of the buttons that will go on your mobile Creative.

• Number of Buttons: You can only have one or two.
• Button Style: Choose between Standard (shown below), Full-Width (flat buttons that stretch across the entire Creative), and Text.
• Button Shape: This option only appears for Standard buttons. Adjust whether the button’s corners are rounded or sharp.
• Alignment: Only appears with Standard and Text links. Determine how the buttons are aligned with the Creative, not each other.
• Link Color: This replaces many button customization options when Text is selected for Button Style. Determine the font color of the links. They must be the same.

Edit the settings for the first button within the Button One section. When you want to move on to Button Two, scroll down to the Button Two section.

Once a button is selected, you have several text and color options to choose from for each button. You can also change the button behavior with Button Action. There are three options to choose from:

• Use to close intercept: The button closes the intercept.
• Use as intercept target: The button displays the intercept target behavior (e.g., bring up a survey).
• Use to solicit app reviews: The button directs visitors to the Apple Store or Google Play Store to give feedback on the app. See Soliciting App Reviews for more.

Size & Style

In the Size & Style section, you can control the spacing between the title, description and buttons. You can also control:

• Content Spacing: How far apart the content is.
• Intercept Color: Background color of the Creative
• Border Shape: Whether the corners are rounded or sharp.
• Drop Shadow: The shadow outlining the Creative.
• Fade Background: When the Mobile App Prompt is shown, you will see a background color for the screen behind it. This can be useful for drawing attention to your Creative and shutting out distractions. In this example, it’s a light gray.

• Use a template: Use a survey theme as a template for the creative’s style settings. This will import the following settings of that survey theme:
  • Primary Color
  • Secondary Color
  • Background Color
  • Question Text Size
  • Answer Text Size
  • Question Spacing
  • Foreground Contrast

Preview

On the upper-right, there is always a preview of your design.

Mobile App Prompt Creatives are responsive to screen size and orientation. This means that your Creative will do its best to accommodate different conditions, and may look a little different from the preview, depending on the device, the screen size, and whether the screen has been turned to the side.

Save Creative and Publish Creative

When you’re finished editing and would like your changes to appear on the app, click Publish in the bottom-right.

Setting Up Intercepts & Integrating with a Mobile App

For information on how to set up the rest of the Mobile App SDK, see Mobile App Feedback Projects.

FAQs