Action Notifications

About Action Notifications

You can set up notifications for when an action fails.

Notifications are sent to your chosen stakeholders both through email and through the in-product feed. They will state the name of the action that failed, which task in the action failed, and contain a link to the Actions Reporting page where you can view more information on the workflow’s status.

Setting Up Action Notifications

You or users of your choice can be notified when any action fails. You just need to set up the notifications first.

1. Click the bell in the upper-right corner of the action you want to add notifications to, on the far-right of the action’s name.
   
2. Click Add a recipient.
   
3. Type a name, part of a name, or a user group in the field. Click the result you want to use.
   Qtip: After you select the appropriate user, you will see the email address of the user who will be notified – you can use this information to confirm you’ve made the correct selection.
   Qtip: If the email address for the account is incorrect, a Brand Administrator can edit the email address of the account by following the directions on this page.
4. Select Notify on failure.
   
5. Click Save.

Getting Notified When a Scheduled Action Succeeds

If you have created a scheduled action, you can be notified when the event succeeds.

1. Create a scheduled action.
2. Click the bell on the upper-right to create a notification.
   
3. Select Notify on Success.