Skip to main content
Loading...
Skip to article
  • Qualtrics Platform
    Qualtrics Platform
  • Customer Journey Optimizer
    Customer Journey Optimizer
  • XM Discover
    XM Discover
  • Qualtrics Social Connect
    Qualtrics Social Connect

Selecting a Scoring Model


Was this helpful?


This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The feedback you submit here is used only to help improve this page.

That’s great! Thank you for your feedback!

Thank you for your feedback!


About Selecting a Scoring Model

The first step in setting up intelligent scoring is selecting a category model to use for scoring.

Qtip: This step is performed in Designer. You must have data access to the project you want to use.

Selecting a Scoring Model

For intelligent scoring, you can use a maximum of 10 category models per 1 project.

Any given topic (including its siblings and children) can only be used in 1 rubric. However, you can create multiple rubrics for each category model.

Category models used for intelligent scoring should not derive attributes from category-derived attributes or reference category-derived attributes in any way.

  1. Log into Studio.
  2. Open the global navigation menu.
    Select designer
  3. Select Designer.

    Qtip: If you have access to more than one instance, select the instance you’d like to open.
  4. Make sure you’re in the correct project.
    Navigate to the properties option in the parent node dropdown
  5. Go to Categorize.
  6. Select a category model to use from the Model dropdown.
  7. Right-click the topmost (root) node.
  8. Select Properties.
  9. Select Intelligent Scoring.
    Select intelligent scoring and configure your options
  10. If desired, you can also select Include in Incremental Data Loads. This makes sure data is scored as it is added to XM Discover.
    Qtip: Categorization hierarchy is always set to Include Local Other for intelligent scoring. This option makes sure that rebuttals work consistently.
  11. Click OK.
  12. At the top, click the Run Classification button.
    Click the run classification button and then select run
  13. Select Run.

You can now create a rubric for intelligent scoring.

Editing Scoring Models

When you update the scoring model or the rubric based on it, the default behavior is to apply the new criteria moving forward. If you want to retroactively score historical data, you need to run the rescoring dataflow.

See Best Practices for Editing Scoring Models for more details.

FAQs